Digital DEClaser 3500 User's Guide

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DEClaser 3500 Printer
User's Guide
EK-D350P-UG.A01
Digital Equipment Corporation
Maynard, Massachusetts
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1 2 3 4 5 6 ... 132 133

Summary of Contents

Page 1 - User's Guide

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .DEClaser 3500 PrinterUser's GuideEK-D350P-UG.A01Dig

Page 2

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Menu Selections 2-12Paper 2-12Output Options 2-13Font Se

Page 3 - Commission

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Appendix BPower Cord RequirementsThe power cord you re

Page 4 - Acoustics

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4. The attachment plug must be an earth-grounding type w

Page 5 - Information

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Appendix COptions and SuppliesUse of OptionsOnly use o

Page 6 - Class 1 Laser Product

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Description ofOptionsThe following options and supplies

Page 7 - CDRH Regulations

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Item Part Number DescriptionMemory Expansion2-MB Memory

Page 8 - Publications

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Item Part Number DescriptionPaper Trays and Feeders250-S

Page 9 - Contents

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .How to OrderAll supplies and accessories are ordered thr

Page 10 - Chapter 3

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Appendix DParallel Interface SupportInterfaceThe print

Page 11

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Connector PinAssignmentsPin Signal Name Source Function1

Page 12 - Overview and Installation

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Appendix EPaper FactsIntroductionPaper is a critical i

Page 13

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Chapter 4Care and MaintenanceCommon Causes of Paper Jams

Page 14

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .The printer can also use special print materials such as

Page 15 - Components

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Preprinted Forms Notify your supplier that the preprinte

Page 16 - Rear View of Printer

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Label ArrangementLabels must be arranged on the backing

Page 17 - Control Panel

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Label CurlLabels must lie flat with no more than .50 inc

Page 18 - Requirements

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Transparencies The following table summarizes specificat

Page 19 - Moving the

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Table E-3Paper SpecificationsPaper Properties Specificat

Page 20 - Paper Tray

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Paper StorageHow you store paper once you receive it is

Page 21

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Use thin, high quality envelopes for best results. Enve

Page 22

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Envelope Construction An envelope with good construction

Page 23 - 6. Reinstall the paper tray

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Table E-4Envelope SpecificationsEnvelope Properties Spec

Page 24 - Multipurpose

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Chapter 1Overview and InstallationThe DEClaser 3500 pr

Page 25 - A Insert the left pin

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Appendix FGlossaryAalignment The relationship between

Page 26 - Rear Output Tray

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .configuration The process of changing certain printer se

Page 27 - Using the Control Panel

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .EEBCDIC Extended Binary-Coded Decimal Interchange Code.

Page 28

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Ggrams per squaremeter (g/m2)Universally accepted unit t

Page 29 - Using the Control Panel 2-3

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Jjustification Equal distribution of the spacing between

Page 30 - 2-4 Using the Control Panel

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .orientation Choice of printing portrait (vertically) or

Page 31 - Menu Map

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .point size A typographical term describing the height of

Page 32

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .robust An asynchronous protocol using the XON/XOFF hands

Page 33 - Menu Maps

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .symbol set The collection of characters in a font. Each

Page 34 - OPTIONAL

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .IndexAAC power plug ...

Page 35 - Using the Control Panel 2-9

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Paper sizes supported:Letter (8.5 x 11 inches)Legal (8.5

Page 36

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Reset ...

Page 37 - SETTINGS

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Lift handle ...

Page 38 - Menu Selections

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Connector ...

Page 39 - Output Options

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Data bits...

Page 40

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .OptionsThe following options are available to further en

Page 41 - Font Setup

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .PrinterComponentsThe following illustrations show the ke

Page 42

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Rear View of Printer412351 - Parallel port2 - Slot for o

Page 43 - Landscape

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Control PanelThe control panel consists of a two line di

Page 44 - Parallel Interface

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .SpaceRequirementsThe following space requirements are th

Page 45

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Moving thePrinterBefore moving the printer, always be su

Page 46

First Printing, June 1994Digital Equipment Corporation makes no representations that the use of its products in the manner described inthis publicatio

Page 47 - (optional)

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Filling theUniversalPaper TrayThe Universal Paper Tray c

Page 48

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2. Press in on the end guide tabs, then slide the guide

Page 49

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3. Adjust the side guides to the size of the paper being

Page 50 - AppleTalk

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5. Secure the paper with the end and side paper guides.6

Page 51 - Ethernet

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Installing theMultipurposeFeeder1. Open the multipurpose

Page 52 - Fax (optional)

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2. To attach the multipurpose feeder tray:A Insert the

Page 53

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3. Extend the multipurpose feeder tray.Extending theRear

Page 54

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Chapter 2Using the Control PanelThis chapter describes

Page 55 - Time-Outs

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Control PanelKeysListed below is an overview of the cont

Page 56

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .KeyDuring Printer andNetwork Operations During Fax Opera

Page 57 - System Settings

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .FederalCommunicationsCommissionNoticeThis equipment has

Page 58 - (Programmable Font

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .KeyDuring Printer andNetwork Operations During Fax Opera

Page 59 - *Incorrect Code*

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .KeyDuring Printer andNetwork Operations During Fax Opera

Page 60 - Configuration

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Level 1Menu MapThe menu structure is circular.1. Press M

Page 61 - Printing

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Level 2Menu MapsAfter pressing Select to enter a menu, u

Page 62 - 3-2 Printing

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Level 2Menu Maps(continued)PAGE SETUP- SERIALOrientation

Page 63 - Printing 3-3

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .OPTIONAL OPTIONALAPPLETALK ETHERNETEnable Interface*On

Page 64 - Selecting Fonts

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Level 2Menu Maps(continued)OPTIONAL**OPTIONALFAX REPORTS

Page 65 - Scalable Fonts

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .RESETS TIME-OUTSSYSTEMSETTINGSLanguage *English

Page 66 - Resident Fonts

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Menu SelectionsThe following information describes each

Page 67 - Font Report

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Auto Tray Swap The Auto Tray Swap menu item allows the p

Page 68 - Print Job

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Canadian NoticeThis equipment does not exceed the Class

Page 69 - Last Page is

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Refer to following table for printer memory requirements

Page 70 - From the

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Font Setup -PCLThis group contains all of the selectable

Page 71 - When the Print Job

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Symbol Set When you select a symbol set for the PCL 5 mo

Page 72 - Configurations

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Page Setup -PCLThis group contains all of the selectable

Page 73 - Selecting a

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Parallel InterfaceThis group contains all of the selecta

Page 74 - Care and Maintenance

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Printer Type It is not necessary to specify which printe

Page 75 - Paper Jams

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .PCL 5 - With this setting, the printer recognizes only t

Page 76 - Location E3

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Bidirectional The bidirectional parallel interface allow

Page 77 - Print Cartridge

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Flow Control The Flow Control menu item regulates the fl

Page 78 - Care and Maintenance 4-5

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Data Bits The serial Data Bits menu item selects whether

Page 79 - 4-6 Care and Maintenance

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Laser PrinterSafetyInformationThe following safety guide

Page 80 - Care and Maintenance 4-7

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .AppleTalk(optional)This group contains all of the select

Page 81 - 9. Close the front cover

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Ethernet(optional)This group contains all of the selecta

Page 82 - Limitations

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Fax (optional)This group contains all of the selectable

Page 83 - Chapter 5

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Answer Ring** - This option sets the number of rings(*1

Page 84 - Error Log

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .ReportsThis group contains all of the selectable reports

Page 85 - Hardware Report

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .ResetsThis menu selection flushes jobs that are currentl

Page 86 - Messages

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Paper Select Wait This menu item sets the length of time

Page 87

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .System SettingsThis group contains all of the selectable

Page 88

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Port Scheme Four different communications port schemes a

Page 89

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Energy Saver This menu item allows you to set the length

Page 90

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Class 1 Laser ProductThe printer is certified as a Class

Page 91 - Printing Problems

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .ConfigurationExampleThe following example takes you thro

Page 92

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Chapter 3PrintingImage AreaPaper There is an area of s

Page 93

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Envelope Acceptable print quality can only be assured wh

Page 94

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Return address area: The striped area can be used forpr

Page 95

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Selecting FontsFonts are selected through your software

Page 96 - If You Still Need

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .PostScript ResidentScalable FontsThe printer offers 35 P

Page 97

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .PCL 5 ModeResident FontsThe standard fonts shown below a

Page 98 - Support Center

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Font ReportYou can print a report of resident and downlo

Page 99 - Printer Specifications

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Sending aPrint Job1. Before you begin to print, be sure

Page 100 - Power Cord Requirements

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Last Page isNot PrintedIf Waiting... still displays afte

Page 101 - B-2 Power Cord Requirements

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .WARNING: When servicing the machine or laser module,fo

Page 102 - Options and Supplies

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .PrintingFrom theMultipurposeFeederTo print on odd-sized

Page 103 - Continued

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Using theMultipurpose Feeder1. Open the feeder door and

Page 104

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Paper TrayConfigurationsThe printer supports up to two p

Page 105 - C-4 Options and Supplies

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Selecting aPaper TrayPaper Trays can be selected from yo

Page 106 - How to Order

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Chapter 4Care and MaintenanceCommon Causesof Paper Jam

Page 107 - Connector

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .ClearingPaper JamsRefer to the following illustrations f

Page 108 - Assignments

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .WARNING: Inside the printer may be hot.Removing Paper f

Page 109 - Paper Facts

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Removing Paper fromLocation E2Replacing thePrint Cartrid

Page 110 - E-2 Paper Facts

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1. Remove the Multipurpose Feeder, if installed.2. Open

Page 111 - Paper Facts E-3

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6. Hold the new print cartridge horizontally and rock it

Page 112 - E-4 Paper Facts

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .ConventionsThe following conventions are used in this gu

Page 113 - Paper Facts E-5

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8. Align the orange side bars on the print cartridge wit

Page 114 - E-6 Paper Facts

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9. Close the front cover.

Page 115 - Paper Facts E-7

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .MaintenanceThis section gives you procedures to maintain

Page 116 - Envelopes

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Chapter 5Diagnostics and TroubleshootingThis chapter p

Page 117 - Paper Facts E-9

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Error LogThe printer stores a record of many of the erro

Page 118 - E-10 Paper Facts

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Hardware ReportThe Hardware Report provides information

Page 119 - Paper Facts E-11

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Status and ErrorMessagesThe following tables list the pr

Page 120 - Glossary

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Message Details ActionERROR: XXXHARDWARECONFIGThe beeper

Page 121

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Message Details ActionFAILURE: XXXMAIN MOTORThe beeper s

Page 122

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Message Details ActionMANUAL<Paper Size>The beeper

Page 123

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .ContentsChapter 1Overview and InstallationFeatures 1-1Op

Page 124

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Message Details ActionPAPERJAM>TRAYThe beeper sounds

Page 125

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Printing ProblemsProblem Details ActionBlack spots ormar

Page 126

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Problem Details ActionFront coverwill not shutRemove the

Page 127

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Problem Details ActionMultifeeds Multiple sheets of pape

Page 128

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Problem Details ActionSkewed image The image printed on

Page 129

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Problem Details ActionUnable togenerate printsfrom theco

Page 130

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .If You Still NeedHelpIf you cannot resolve a problem aft

Page 131

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Be prepared to explain how the output is different from

Page 132

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Calling theDigital CustomerSupport CenterIf your Authori

Page 133

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Appendix APrinter Specifications 120 V

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